Frequently Asked Questions

Is there any accommodation available for relatives at the hospital?
If not, can you suggest suitable accommodation?
There is limited accommodation available for those in extenuating circumstances at a cost of $25.00 per night. It must be arranged prior to admission by calling ph: 02 8382 2114. Accommodation is available at a range of hotels close to the hospital. Read more

What car parking is available for me and my visitors?
Patients may be dropped off and picked up at the Victoria Street entrance. Parking for visitors is available in either the St Vincent’s Hospital car park or the St Vincent’s Clinic car park, space permitting. Entry to the St Vincent’s Hospital car park is via Victoria Street. Entry to the Clinic car park is via Barcom Avenue. Read more

Where is the nearest bus stop to St Vincent’s Hospital?
The closest bus stop is near the Supreme Court, Oxford Street, a short walk to St Vincent’s Hospital. Routes 378 and 311 (from Railway Square) and 380 (from Circular Quay) run along Oxford Street. Read more

Who do I contact when I have a query after hours?
Any after hours queries should be directed to the hospital via the switchboard 8382 1111 who will connect you with the appropriate person to answer the enquiry. Read more

How do I make an appointment with a specialist?
Queries regarding appointments should be directed to the department in which the specialist works or through the consultant's rooms. If in doubt you can contact the switchboard on 8382 1111 and they will direct your call to the appropriate area/department.

What can I expect on discharge from hospital?
Your length of stay in hospital will be determined by the procedure that you have done. The doctor or nurse should inform you at either pre-admission clinic or on admission. You may be discharged home, to a rehabilitation facility or into the care of a family member. In most cases you will need to arrange transport and/or someone to pick you up. If you are being discharged to another facility, St Vincent’s Hospital will arrange transport for you.

Upon discharge you will receive a discharge summary to take to your GP, a seven-day supply of medication and any follow-up appointment information, if needed.

Any services that you may need will be arranged by St Vincent’s Hospital to ensure your safe discharge. If you attend a pre-admission clinic, the doctor and/or nurse will assess your discharge needs.

Who can arrange a nursing home for my mother?
A social worker is available to assist you. St Vincent’s Hospital staff will discuss the best options for post discharge care.

Where can my family get a meal around the Hospital?
The Ritazza coffee shop at St Vincent’s Hospital is open Monday to Friday
7am-7pm, Saturday and Sunday 9am-6pm. The Winter Garden Coffee shop in
St Vincent’s Clinic is open Monday to Friday 7.30am-5.30pm, Saturday 10am-3pm. Ask for directions from the admission staff. There are also a number of small restaurants and cafes on Oxford Street and the Darlinghurst surrounds.

Can I be assured of a single room on admission if I am privately insured?
We will make every effort to provide you with your requested accommodation. However, there are times, due to clinical need or an emergency admission, when this may not be possible. In most circumstances, you will be moved to single accommodation as soon as a room becomes available.

Does the hospital take care of all accounts for the patient if I elect to use my private insurance? Click here.

Can I be transferred to St Vincent’s Private Hospital if I have private health insurance?
You can be transferred to St Vincent’s Private Hospital if your consultant has admitting rights to that hospital and agrees to have you transferred. You will need to discuss this with your doctor and he/she will place a request for admission to St Vincent’s Private Hospital.

You may also elect, on admission, to be transferred to the Private Hospital when a bed becomes available AND if your doctor is agreeable. The staff will arrange your transfer when a bed becomes available.