Services

Quitline

available seven days a week

Information, advice, encouragement and support for tobacco smokers who want to cut down, quit and stay quit.

Ring or SMS 13 7848 (13 QUIT)

Calls from landlines are the cost of a standard call.
Calls from mobiles are charged at the standard rate.
See below for lines in languages other than English.

 Monday to Friday  7.00am - 10.30pm
 Saturday and Sunday  9.00am – 5.00pm
 Public Holidays  9.00am – 5.00pm

Outside these hours you are welcome to leave a message with your name and contact phone number and a Quitline Advisor will call you back. 
 

Call Quitline and

  • Request a free quit kit
  • Talk to the specially trained telephone advisors
  • Take part in the free callback service, where advisors ring back to support you while you are quitting

Advisors can

  • Give you information and advice about quitting smoking
  • Help you assess your level of nicotine dependence
  • Provide strategies on preparing to quit and staying quit
  • Provide information on products and services to help you quit
  • Encourage and support you in your quit attempts
  • Assist you to work with lapses or relapse

Quitline Multilingual Lines

Callers can phone the following numbers to speak with a Quitline Advisor in their own language or to leave a message to be called back in their own language.  Message instructions are given in the appropriate language.

 Arabic   1300 784 803
 Chinese (Cantonese & Mandarin)   1300 784 836
 Korean   1300 784 823
 Vietnamese   1300 784 865


Translating and Interpreting Service (TIS) is available for most other languages.

Quitline Website